Every minute down costs you money

Lifeline

Lifeline answers when you call and gets your line moving again.

Book a consultation 1-833-423-3367 →

What Lifeline does

Lifeline capabilities

Lifeline keeps you running. We plan upkeep and we answer fast when a line goes down.

Preventative maintenancePlanned care so small problems stay small.

Emergency and breakdownWhen you call, a real person answers and we get moving.

Parts and obsolescenceWe find parts and plan for old gear.

A fleet on the roadService vehicles cover all three Maritime provinces.

When something breaks

Call us. A real person answers.

When a machine stops, work stops. Every hour can cost you money. So call us. A real person answers. You tell us what is wrong. We help you as fast as we can.

We find the problem. We fix it. We get your line moving again.

Go deeper

Inside Lifeline

LifelineEmergency serviceBreakdown response across the Maritimes.Explore →LifelineMaintenance programsPlanned care that keeps small problems small.Explore →

Platforms. We service and program the platforms Maritime plants actually run: Allen-Bradley, Schneider, Omron, Phoenix Contact and Unitronics, over EtherNet/IP, Modbus TCP and PROFINET.

Built and tested in our shop

Lifeline is dispatched from the same Dieppe building that holds the panel shop, so a service call that ends in a dead or damaged panel does not wait on an outside supplier. Replacement panels and repair assemblies are built and tested on the bench before they leave, under Bedford QPS certification. That certification covers the panel work, and it matters on a service call because what we install on your floor comes out of that shop.

We stay with you

One team you can count on

Our team works all across the Maritimes. One team. One number. We show up.

Some fixes are fast. Some take more time. Either way, we stay on the job until it is done.

Call 1-833-423-3367

Straight answers

Common questions

Do you cover Nova Scotia and PEI, or only New Brunswick?Service vehicles run across all three Maritime provinces: Halifax, Moncton, Saint John, Truro, Amherst, Charlottetown and the plants in between. New Brunswick, Nova Scotia and Prince Edward Island are the whole service area, and nothing is promised outside it.

Is a maintenance contract worth it if we only call once or twice a year?Planned maintenance is priced against the downtime it prevents, so the honest test is what one lost shift costs your line. A plant that can absorb a day of downtime often stays on call-out. A plant that cannot usually wants the written response time a contract carries.

Can I call if we have never used Bedford before?Yes. The line at 1-833-423-3367 takes calls from plants with no history with us, and someone available answers. Contract holders sit at the front of the queue, but a first-time caller gets the same diagnosis, and if we cannot help we say so on the call.

Where do you get parts for obsolete PLCs and drives?Parts sourcing and obsolescence planning are part of the service. We track down processors, drives, power supplies and I/O modules that vendors no longer sell. When a like-for-like part is gone, we price a migration to a supported platform rather than buying the same time twice.

Can one company handle the electrical, the panel and the PLC on the same call?Yes, that is the point of one team. A stoppage that turns out to be a loose termination, a faulted routine and a cooked power supply produces one plan from one company. Red Seal industrial electricians do the electrical work, and there is a B.Eng on staff.

Let’s talk

Tell us what you
want to fix or build

Book a free consultation. We tell you straight whether we can help.

Call the emergency line 1-833-423-3367

Cannot get through? Leave a callback.

Someone available will call you back on the number you leave. Calling is still faster.